Shipping Policy

Due to the COVID-19, delivery time and area is affected by different degrees and might be delayed from 3 to 5 days. Few products will be delayed for 15-30 days or can't be shipped to some countries.

EasySMX ship to most countries in Asia, Europe, North America.
We have several warehouses located in US, EU and China. if the warehouse near by you run out of inventory, we will ship your parcel directly from China to fulfill your order.

 

Shipping Method Shipping Location Package Weight Price Shipping Time
Standard Shipping France, Germany, Italy, Spain, United Kingdom, United States Any Free 4-10 Workdays
Europe (excluding Germany, United Kingdom, France, Italy, Spain) Any Free 10-15 Workdays
Asia Any Free 10-20 Workdays
Australia, Canada, New Zealand Any Free 10-20 Workdays
Kenya, Brazil, Chile, South Africa, Colombia, Argentina, Mexico, Peru, Algeria 0kg–0.4kg  US$5.00 10-20 Workdays
0.41kg–0.8kg US$7.00
0.81kg–1.2kg  US$9.00
Costa Rica 0kg–0.35kg  US$6.00 10-20 Workdays
0.351kg–0.7kg  US$11.00
Expedited Shipping Europe (excluding Germany, United Kingdom, France, Italy, Spain) 0kg–0.5kg  US$8.00 5-7 Workdays
0.51kg–1.5kg  US$9.00
1.51kg–2.5kg  US$10.00
Asia 0kg–0.5kg  US$6.00 5-7 Workdays
0.51kg–1kg  US$8.00
1.01kg–1.5kg  US$10.00
Australia, Canada, New Zealand 0kg–0.5kg US$9.00 5-7 Workdays
0.51kg–1.5kg US$10.00
1.51kg–2.51kg US$14.00
Undeliverable Areas Currently  Åland Islands, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Botswana, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, China, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Cuba, Curaçao, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard & McDonald Islands, Honduras, Isle of Man, Jamaica, Jersey, Kiribati, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Montserrat, Morocco, Mozambique, Namibia, Nauru, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Panama, Papua New Guinea, Paraguay, Pitcairn Islands, Rwanda, Samoa, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Uruguay, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara, Zambia, Zimbabwe


Shipping
1.Orders from The United States,France,Germany,Italy and Spain will be processed by Amazon, and shipped directly from Amazon distribution center by your location.3-7 business days.

2.Other countries
a.Standard shipping: Standard shipping will be free of charge everyday on every order.If standard shipping is selected, your order may be shipped via a variety of carrier and take approximately 10-20 business days depending on the destination. Please allow us for 1-2 business days to prepare your package after the order being placed. As soon as your order has been dispatched you will receive an email with the details of your shipment and your tracking number.

b.Expedited Shipping: If you want to get your package sooner, you can select expedited shipping method at checkout, which will cost extra money depending on your destination and weight of package. If expedited shipping is selected, you order will be shipped via DHL, Fedex, or other express delivery service.Please allow us for 1-2 business days to prepare your package after the order being placed. As soon as your order has been dispatched you will receive an email with the details of your shipment and your tracking number.

3.No shipping to The Territory of Guam. Gaming chair cannot be shipping to Hawaii.


I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Tracking Shipping
As soon as your order has been dispatched you will receive an email with the details of your shipment and your tracking number.

Product Returns & Refund
Click here: https://www.easysmx.com/pages/return-and-refund